Rules and Regulations
 

 

As an approved vendor, we are mandated to follow the rules and regulations set forth by the Kansas Department of Corrections.

All allowable items are included in the shopping pages based on the approval of the Kansas Department of Corrections.  If you have any questions about ordering, please contact our customer service department  by e-mailing us at KScustomerservice@unionsupplydirect.com or (562)361-5717.

 

Important Package Regulations:

 

Kansas Monthly Package Program

  

 

Ordering Period:

Inmate Ordering Deadline:

Family & Friends Ordering Deadline:

Approx Week(s) of Delivery:

Kansas / Facility Credit Deadline

June 2 - July 6, 2018

Thursday, July 5, 2018

Friday, July 6, 2018

July 17 - 27, 2018

Friday, Aug 10, 2018

July 7 - Aug 3, 2018

Thursday, Aug 2, 2018

Friday, Aug 3, 2018

Aug 14 - 24, 2018

Friday, Sept 7, 2018

Aug 4 - Sept 7, 2018

Thursday, Sept 6, 2018

Friday, Sept 7, 2018

Oct 2 - 12, 2018

Friday, Oct 26, 2018

Sept 8 - Oct 5, 2018

Thursday, Oct 4, 2018

Friday, Oct 5, 2018

Oct 30 - Nov 9, 2018

Friday, Nov 23, 2018

Oct 6 - Nov 2, 2018

Thursday, Nov 1, 2018

Friday, Nov 2, 2018

Dec 4 - 14, 2018

Friday, Dec 28, 2018

Nov 3 - Jan 4, 2019

Thursday, Jan 3, 2019

Friday, Jan 4, 2018

Jan 22 - Feb 1, 2019

Friday, Feb 15, 2019

 

Weight Limit:  There is no weight limit on packages.

  

Package Limit:  Eligible offenders may only receive (1) one package per month.

 

Shipping Fee: $5.00 shipping on all orders.

 

Delivery: Per facility requirements, all packages will be shipped at one time immediately following the order taking period.

 

Dollar Value Limit:  There is a $75 limit on monthly packages (includes product, tax and shipping).
 
Facility Name
Sales Tax %
Maximum Product Sub-Total
El Dorado Correctional Facility

6.75%

$64.94

Ellsworth Correctional Facility

8.75%

$63.44

Hutchinson Correctional Facility - Work Release

8.00%

$63.40

Hutchinson Correctional Facility

9.10%

$63.18

Lansing Correctional Facility

8.50%

$63.63

Larned Corr. Mental Health Facility

8.50%

$63.63

Norton Correctional Facility

7.25%

$64.56

Oswego Correctional Facility

7.45%

$63.75

Stockton Correctional Center

9.50%

$62.88

Topeka Correctional Facility - Work Release

9.15%

$63.14

Topeka Correctional Facility

9.15%

$63.14

Winfield Correctional Facility

0.00%

$70.00

 
 
Item Restrictions:
 
ITEM
LIMIT 
ITEM
LIMIT
Soups/ Noodles
30
Tweezer
1
Dental Floss

2

Deodorant

2

Toothbrushes

2

Shampoo

2

Denture Creams / Cleaners

2

Hair Conditioner

2

Denture Adhesives

2

Hair Straightener Kits

2

Toothpastes

2

Hair Dressings / Grease / Hair Care Products

2

Toothbrush Boxes / Covers

2

Foot Powders

2

Mouthwashes

2

Body Powders

2

Bars / Gel Soaps

4

Hand Sanitizer

1

Shaving Creams / Gels / Aftershave

2

Body Lotions

2

Sunscreens

 2

Cold Creams

2

Cotton Swabs (100 count)

 2

 
 
 
Products:  The products on this website are items which have been approved by the Kansas Department of Corrections.  The shopping pages are organized into categories (food, drinks, hygiene etc.) and sub-categories.  You can choose an item by searching the categories or you can type in the item number in the search box and you will be taken to the item of your choice.  If an item does not appear, it is either restricted or no longer available.  If you are uncertain about the eligibility of an item, please contact us.

 

Order Inquiries:  to inquire about an order, contact us at Union Supply Direct, Attention: Customer  Service, Dept 721, P.O. Box 9018, Rancho Dominguez, CA 90224-9018 or call (562)361-5717 or send us an e-mail at KScustomerservice@unionsupplydirect.com

 

Damaged or Missing Items:  Kansas Correctional facilities will not handle any calls or questions regarding the package program.  It is the responsibility of the purchaser or inmate to contact Union Supply Direct in regards to damaged or missing items.  All requests for replacements due to damaged or missing items must be made within 30 days of receipt of package.  Union Supply Direct is not responsible for any items ordered in error.
 
Payment Methods: Orders will be accepted when accompanied by cashier's check, money order, or credit card (MasterCard, Visa or Discover).  We accept Credit/Debit cards and prepaid cards with Visa/Mastercard logos.  There will be a hold on your credit card/debit card for the amount of the order at the time the order is placed.  The hold on your card will be removed and your card will be charged at the time the package ships.  For prepaid card payments, funds are deducted from your card and placed on hold at the item the order is placed.  A positive balance must be kept in the amount until the package ships at which time your card will be charged.
 
Form of Payment: The card will be charged: What happens when your order is placed: Additional Info:
Credit Card* When order ships There will be a hold on your credit card for the amount of the order at the time the order is placed. The hold on your card will be removed and your card will be charged at the time the package ships.
Debit Card* When order ships There will be a hold on your debit card for the amount of the order at the time the order is placed. A positive balance must be kept in the account until the package ships at which time your card will be charged.
Prepaid Card* When order is taken Funds are deducted from your card and placed on hold at the time the order is placed. A positive balance must be kept in the account until the package ships at which time your card will be charged.  Additional time will be needed to process funds.
 
 
 
* We accept major credit / debit cards and Prepaid Cards with Visa/Mastercard logos.
 
Cash Payment Option with ACE Cash Express: Before selecting this payment, use the ACE Cash Express store locator to verify that there is a convenient location near you. To make a payment, please take print your order summary page and bring with you when you make your payment.  You will need to provide the Order Reference (Sales Order) Number, the Exact Dollar Amount Due, Inmate ID Number, and Inmate’s Last Name.  Your payment will not be accepted without all four of these items.  ACE Cash Express will provide you with a receipt for your transaction.  Please keep this receipt to assist us in accessing your records.   Allow 2 business days for your payment to be applied to the order.