Rules and Regulations
 

 

As an approved vendor, we are mandated to follow the rules and regulations set forth by the Kansas Department of Corrections.

All allowable items are included in the shopping pages based on the approval of the Kansas Department of Corrections.  If you have any questions about ordering, please contact our customer service department  by e-mailing us at KScustomerservice@unionsupplydirect.com or (562)361-5717.

 

Important Package Regulations:

 

Kansas Monthly Package Program

  

 

Ordering Period:

Inmate Ordering Deadline:

Family & Friends Ordering Deadline:

Approx Week(s) of Delivery:

Kansas / Facility Credit Deadline

May 4 - June 7

Thursday, June 6

Friday, June 7

June 25 - July 5

Friday, July 19

June 8 - July 5

Thursday, July 4

Friday, July 5

July 16 - 26

Friday, August 9

July 6 - August 2

Thursday, August 1

Friday, August 2

August 13 - 23

Friday, September 6

August 3 - September 6

Thursday, September 5

Friday, September 6

September 17 - 27

Friday, October 11

September 7 - October 4

Thursday, October 3

Friday, October 4

October 15 - 25

Friday, November 8

October 5 - October 25

Thursday, October 24

Friday, October 25

November 5 - 15

Friday, November 29

 

Weight Limit:  There is no weight limit on packages.

  

Package Limit:  Eligible offenders may only receive (1) one package per month.

 

Shipping Fee: $5.00 shipping on all orders.

 

Delivery: Per facility requirements, all packages will be shipped at one time immediately following the order taking period.

 

Dollar Value Limit:  There is a $75 limit on monthly packages (includes product, tax and shipping).
 
Facility Name
Sales Tax %
Maximum Product Sub-Total
El Dorado Correctional Facility

7.50%

$64.94

Ellsworth Correctional Facility

8.75%

$63.44

Hutchinson Correctional Facility - Work Release

9.10%

$63.40

Hutchinson Correctional Facility

9.10%

$63.18

Lansing Correctional Facility

8.95%

$63.63

Larned Corr. Mental Health Facility

9.00%

$63.63

Norton Correctional Facility

8.50%

$64.56

Oswego Correctional Facility

9.25%

$63.75

Stockton Correctional Center

9.50%

$62.88

Topeka Correctional Facility - Work Release

9.15%

$63.14

Topeka Women's Correctional Facility

9.15%

$63.14

Winfield Correctional Facility

7.90%

$70.00

 
 
Item Restrictions:
 
ITEM
LIMIT 
ITEM
LIMIT
Soups/ Noodles
30
Tweezer
1
Dental Floss

2

Deodorant

2

Toothbrushes

2

Shampoo

2

Denture Creams / Cleaners

2

Hair Conditioner

2

Denture Adhesives

2

Hair Straightener Kits

2

Toothpastes

2

Hair Dressings / Grease / Hair Care Products

2

Toothbrush Boxes / Covers

2

Foot Powders

2

Mouthwashes

2

Body Powders

2

Bars / Gel Soaps

4

Hand Sanitizer

1

Shaving Creams / Gels / Aftershave

2

Body Lotions

2

Sunscreens

 2

Cold Creams

2

Cotton Swabs (100 count)

 2

 
 
 
Products:  The products on this website are items which have been approved by the Kansas Department of Corrections.  The shopping pages are organized into categories (food, drinks, hygiene etc.) and sub-categories.  You can choose an item by searching the categories or you can type in the item number in the search box and you will be taken to the item of your choice.  If an item does not appear, it is either restricted or no longer available.  If you are uncertain about the eligibility of an item, please contact us.

 

Order Inquiries:  to inquire about an order, contact us at Union Supply Direct, Attention: Customer  Service, Dept 721, P.O. Box 9018, Rancho Dominguez, CA 90224-9018 or call (562)361-5717 or send us an e-mail at KScustomerservice@unionsupplydirect.com

 

Damaged or Missing Items:  Kansas Correctional facilities will not handle any calls or questions regarding the package program.  It is the responsibility of the purchaser or inmate to contact Union Supply Direct in regards to damaged or missing items.  All requests for replacements due to damaged or missing items must be made within 30 days of receipt of package.  Union Supply Direct is not responsible for any items ordered in error.
 
Payment Methods: Union Supply Direct accepts the following forms of payment: credit card, personal check or money order (must be domestic, printed in the U.S.) or cash payment through ACE Cash Express. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you. Your credit card will be billed upon placement of your order.
   
Cash Payment Option with ACE Cash Express: Before selecting this payment, use the ACE Cash Express store locator to verify that there is a convenient location near you. To make a payment, please take print your order summary page and bring with you when you make your payment.  You will need to provide the Order Reference (Sales Order) Number, the Exact Dollar Amount Due, Inmate ID Number, and Inmate’s Last Name.  Your payment will not be accepted without all four of these items.  ACE Cash Express will provide you with a receipt for your transaction.  Please keep this receipt to assist us in accessing your records.   Allow 2 business days for your payment to be applied to the order.